Terms of Service
STOP!
Please be advised we no longer accept cabcharge or MPTP
by making a booking with our service you agree to the terms of service - the terms of service may change at any stage without notice
PREBOOKED SERVICE ONLY
Operating hours:
Monday - Thursday 8am - 10pm
Friday - sunday 8am -2am
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PLEASE NOTE OUR OPERATING HOURS MAY CHANGE ON DAY TO DAY BASIS DEPENDING ON WORKLOAD
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**Advance long distant trips over 40km from the pick up destination require a $25 non refundable deposit please talk to the dispatch before booking.
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**a $25 cancellation fee applies to all bookings cancelled on the date of travel.
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**5 minute pick up times apply to bookings on a Friday/Saturday night or your booking might be cancelled.
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**if you are an account holder and wish to book a taxi for your client please leave a note in the extra info section stating your business name.
**If you have multiple drop off points please add in extra info section, unannounced multiple drop offs will attract a $5 extra per destination added on top of your fare. -
**if you live in a area where mobile phone reception is poor or unusable please have cash ready as our eftpos will not work in those areas.
Weekend delays of upto 1 hour are inevitable please plan your trip according
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** A $120 CLEANING FEE APPLIES TO ANY CUSTOMER WHO VOMITS IN ANY OF OUR TAXIS
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**NO SMOKING OR DRINKING OF ANY ALCOHOL IS PERMITTED INSIDE OUR TAXIS
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Payment is required at the time of service, all credit and debit cards will attract a 1.5% surcharge payable on top of your fare, please also note if paying cash our drivers DO NOT carry change, please have the correct change available
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We understand some customers live on dirt roads but our taxi will not take shortcut dirt roads to destinations.
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all customers must treat our vehicle with respect, damage caused by customers will incur a fee payable at the time of your ride at the drivers discretion