• PLEASE NOTE OUR OPERATING HOURS MAY CHANGE ON DAY TO DAY BASIS DEPENDING ON WORKLOAD 

• **Advance long distant trips over 40km from the pick up destination require a $25 non refundable deposit please talk to the dispatch before booking.

• **a $25 cancellation fee applies to all bookings cancelled on the date of travel.

• **5 minute pick up times apply to bookings on a Friday/Saturday night or your booking might be cancelled.

• **if you are an account holder and wish to book a taxi for your client please leave a note in the extra info section stating your business name.
  **If you have multiple drop off points please add in extra info section, unannounced multiple drop offs will attract a $5 extra per destination added on top of your fare.

• **if you live in a area where mobile phone reception is poor or unusable please have cash ready as our eftpos will not work in those areas.

         Weekend delays of upto 1 hour are inevitable please plan your trip according 

• ** A $120 CLEANING FEE APPLIES TO ANY CUSTOMER WHO VOMITS IN ANY OF OUR TAXIS 

• **NO SMOKING OR DRINKING OF ANY ALCOHOL IS PERMITTED INSIDE OUR TAXIS

• Payment is required at the time of service, all credit and debit cards will attract a 1.5% surcharge payable on top of your fare, please also note if paying cash our drivers DO NOT carry change, please have the correct change available 

• We understand some customers live on dirt roads but our taxi will not take shortcut dirt roads to destinations.

• all customers must treat our vehicle with respect, damage caused by customers will incur a fee payable at the time of your ride at the drivers discretion